Client Education

Client education may be almost as important a part of our service as the medical part of our job. At CVAC our doctors spend hours every day with clients, in person and on the phone, helping them understand how to keep their pets healthy. If you don’t understand what we are doing with your pet, then we aren’t doing our job right.

Since clients have varying levels of medical knowledge, we take great care in explaining recommendations, diagnostic options, causes of disease, treatment plans, and suggestions for preventive measures. We include printed materials and timely reminders. Clients are encouraged to ask questions and to let us know how the treatment plan is working. We understand that our clients like to do a bit of research on their own and we have put together a list of resources that we hope our clients will find informative and helpful. From articles to videos, use the navigation bar to the right to find the information you need!